Workforce Management engages employees through precision scheduling, easy of scheduling and employee driven schedule requests
You need a workforce management solution that can digest the complexity of your organization and produce precise forecasts and clear action. That's exactly why NICE IEX Workforce Management leads in market share and in product innovation. Workforce professionals have made NICE IEX the top choice for over 20 years, because building top-notch capabilities is what we do. Solution depth and configurability delivers highly tuned forecasts and schedules, and automates processes to free you to focus on higher value activities.
Simple end user interfaces make it easy for every employee to 'own' their schedule and their performance. The result? Engaged employees and a more efficient operation. No matter the number of skills your call center reps have, or how many sites, or contact channels your company operates, the NICE WFM system is up for the task. The solution offers you:....
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