Cloud-based Guided Selling solution for businesses to create product selection wizards. Help shoppers choose and create rewarding shopping experiences.
Not all shoppers are experts and know exactly what they want as they browse your store. With SMARTASSISTANT, you can engage shoppers in an interactive conversation that adapts to the individual shopper dynamically. Ask need-oriented questions in your shopper's everyday language to suss out wants, needs, intended usage, and preferences, and to understand what they really want and need. SMARTASSISTANT integrates contextually relevant information right at your shopper's fingertips.
Educate, point out latent needs, explain individual product benefits, and increase the average order value through up selling and cross selling. After each interaction, the SMARTASSISTANT Shopper-Product Matching engine narrows down the list of products according to the shopper's individual needs. And whenever there's no 100% match, SMARTASSISTANT displays close product alternatives. Your shoppers never have to leave with an empty result.
SMARTASSISTANT explains why a product was suggested and lets your shoppers compare products in the integrated side-by-side product comparison overview to help them make informed purchase decisions. SMARTASSISTANT also integrates with your favorite technology solutions, such as product ratings, consumer reviews or other functionalities that build trust and increase your shopper's confidence. SMARTASSISTANT product advisors are fully responsive and can be integrated on your various touchpoints online or in the store. Create smoother and fluid shopping experiences on your shoppers' multiple devices and help them choose products they'll love.
Solution overviewPersonalized shopping experience30-70% Conversion rateincrease20%+ increase in salesIntegration across all touchpointsUp to 10% reduction in returnsHigher customer satisfactionDive in deeperVisit the Blog Guided-Selling. org featured by SMARTASSISTANT....
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