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Omnica MCR

Flexible and innovative Multi channel Retail ERP Solutions to improve your customer service, ecommerce, wholesale, distribution, sales, finance or retail success.

How do they introduce themselves

TechnologiesPackaged ServicesFind Out More about JUST EAT's Digital Success Story with ERPDownload WhitepaperHead Office Operations, Front of store, eCommerce, Customer service, POS, Finance and MoreWhat will Click-and-Collect and Flexible Delivery mean for the Future of Retail?Maximise your  Multi-Channel Retailing with Columbus and Microsoft Columbus knows how to make retailers more successful by adapting and implementing proven Microsoft multi-channel retail solution sets to maximise efficiency and overall business performance of retail companies. ColumbusRetail is a full Retail ERP solution offering end to end functionality throughout all your retail channels. Columbus Retail ERP enables you to manage all your channels through one solution:Call Centre Provides slick, efficient telesales screens for busy call centres and sales offices. Improving customer service by empowering your staff to sort out issues straight away, putting all the information at their fingertips.

   Mobile Connect to customers regardless of their location or device to ensure that they are getting a consistent experience not matter where they are. Direct Commerce Integrate your direct marketing activities with your other channels to help maximise your catalogue revenue. Ensure a great customer experience through rapid order entry, management of back orders, reduction in returns and efficient order fulfilment Improve the return on your marketing investment through increased visibility of customer data, improved intelligent segmentation and targeting, personalised offerings and consistent communications across all your channels.   Social Commerce Communicate with your customers through social channels to help promote your offerings and campaigns with customer ratings, reviews, recommendations and referrals Point of Sale Improve the efficiency of your in store operations including sales, store performance management, forecasting, stock...

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